At Kit Wanderer, we want you to be completely satisfied with your purchase. If for any reason you are not happy with the product you received, we offer a straightforward returns and refunds process.

Returns
You may return eligible items within 14 calendar days from the date of delivery. To be eligible for a return, the item must:

• Be unused and in the same condition that you received it

• Be in its original packaging with all tags and labels intact

Please note that some items may not be eligible for return due to hygiene or safety reasons, which will be clearly indicated on the product page.

Return Process
To initiate a return, please contact our customer service team within 14 days of delivery at [email protected] with your order details and reason for return. We will provide you with instructions on how to send the product back.

Refunds
Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 7 business days and a credit will automatically be applied to your original method of payment or an alternative arrangement will be communicated if applicable.

Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service for your return.

Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately at [email protected]. We will arrange for a replacement or refund at no additional cost to you.

If you have any questions or need assistance, feel free to reach out to us anytime at [email protected].